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Royal Caribbean's app currently only offers a free guest-to-guest chat feature on Harmony of the Seas and Allure of the Seas. The plan is to roll this feature out to the rest of the fleet soon, but there is no schedule for that yet. In short, these plans are extremely expensive, offer very little data, and can still put you at risk for going over your plan allotment and subsequently racking up a giant bill.
Key considerations with cellular service at sea are as follows:
T-Mobile Has Good News for Royal Caribbean, Carnival, Passengers - TheStreet
T-Mobile Has Good News for Royal Caribbean, Carnival, Passengers.
Posted: Sat, 13 May 2023 07:00:00 GMT [source]
If you are planning a cruise, you must be curious about whether you can use your cell phone on a cruise ship. In the current times, the use of smartphones has become a necessity. Travellers need to use cell phones for multiple reasons, including getting directions, setting alarms, and capturing photographs, besides basic calls and texts. As a general matter, you will have the ability to use your cell phone on a cruise ship. The primary issues are whether your carrier offers service at sea and the costs. When you are on a cruise and trying to figure out cell service, you will have other considerations besides your geographic location in the world.
Cruise Ship Wifi & Internet Access
Other times spots like restaurants or shops will offer free wi-fi service to customers as a perk for shopping there. First things first, you have to understand that there are no cell towers in the middle of the sea. Meanwhile, even the strongest cell towers with the best range in perfect conditions can only extend about miles. In other words, after the first hour or two of your cruise, you’ll be too far away to pick up any reliable cell signal. When you choose to apply (and are approved) for a new credit card through our site, we may receive compensation from our partners, and this may impact how or where these products appear. Please view our advertising policy and product review methodology for more information.
And hard-learned lessons about what not to do when connecting at sea
When you get to the port, you may be able to use your phone’s Mobile Data as you would at home. Once you press the Airplane Mode Icon, you will see that the Wi-Fi and Mobile Data symbols are automatically turned off / no longer illuminated. You should see a number of Icons – Wi-Fi, Mobile Data, Torch/Flashlight, Bluetooth etc – and Aeroplane Mode. To put your phone on to Airplane mode, swipe down from the top of your screen. Not everyone wants to use these Apps or permanently have their phone in their hand whilst cruising. Prices are not set in stone, but vary between around $15-25 a day.
Voice calling uses your phone's Internet connection rather than your cellular plan's voice minutes. In addition to Skype, other good VoIP (Voice over Internet Protocol) apps include WhatsApp, RingCentral and Viber. Yes, you can use the Wi-Fi feature on your cell phone to connect to your cruise ship's Wi-Fi, but you will have to purchase an internet package. Make sure you have disabled location services and auto refresh on all apps (like email apps) that aren’t in use so they don’t burn through your Wi-Fi plan needlessly (if there are daily limits). Many ports offer free Wi-Fi to cruisers, but be aware these are open networks with limited security in place.
Smartphone and tablets add a great deal of convenience, efficiency and entertainment value to everyday life. But, you need to take care of a few housekeeping items when you board a cruise ship to avoid those blessings becoming stealth curses. Royal Caribbean is actively developing group chat and one-to-one chat features.
Note that the number of devices refers to how many devices can be connected at one time. Fast forward 10 years, and things have improved so vastly from those earlier days. Can you expect the same level of internet service and communication access that you have at home?

Satellite Communication Systems on Cruise Ships
You can use your phone to make calls if your ship is at sea, but it is much more expensive to do so. You can purchase a plan at a discount before your cruise starts or you can simply purchase when you are on the ship. Value ($20 per day) — Offers everything in the Social package, with the addition of popular news, weather, banking, finance, and entertainment sites. However, it still doesn’t allow streaming or Skype/FaceTime calling. Either way, it’s a cheaper and easier way of using your phone in port if you are fine with having access on a more limited basis.
Avoiding or Minimizing Unwanted Charges
Visit the Holland America Line Navigator page for the most current ship information. One of the best alternatives to using your regular cell carrier for texting is to use a third party app over wifi. However, if you don’t already have an account, you will need to download the app and set up the app prior to leaving home (or at least while you are on land). Whatever wifi package you may purchase through the cruise ship, it won’t work while you are on shore.
Many carriers today support "Wi-Fi Calling", which allows a phone to use the internet to make calls, receive calls and send or receive text messages. Instead of using a cellular network, Wi-Fi calling only requires you have an internet signal to use. Some apps like WhatsApp also let you make calls, chat, and even chat via video. However, it’s usually considered international roaming and means you’ll be charged high rates to access.
T-Mobile’s Magenta and Magenta Max plans come with talk, text and data in 210 countries and onboard some cruise ships. Verify your plan’s coverage before leaving home.AT&T offers a $50 talk and text cruise plan and a $100 plan that includes some data.. While spending time in the ports, your phone may charge international roaming charges depending on your cellular plans. Phone connection companies offer a range of affordable international roaming plans. You can purchase one of these to avoid the additional charges while getting or making calls in the port during off-shore excursions.
Many carriers have sections of their website that allow you to determine if your current device is travel friendly. In this article, we explain how and when you can use your mobile/cell phone when cruising – and explain the extra charges that you may incur. Bear in mind that there also might be a limit to how much data you can use per day while in port, and you'll be charged an overage fee each time you exceed it. If your plan doesn't include international data and you don't want to purchase a travel pass, you can always look for Wi-Fi at a local restaurant or bar. First is the Unlimited Wi-Fi Package ($30 per day) that includes access to things like Facebook, Twitter, and Snapchat, along with the rest of the web. This includes apps like WhatsApp, iMessage, and FaceTime, allowing you to keep in touch.
As you can see, the easiest way to use your phone on a cruise is to use it to connect to the ship’s wi-fi. While we’ve spelled out more details for Carnival, Royal Caribbean, and Norwegian Cruise Line, this method will work on any ship you sail. Many ports have wi-fi service at shops or restaurants that can get you access while you’re there. It’s an easy way to check in back home if you don’t need constant access.
If you have cellular service available on board through your regular carrier, you will also likely have the ability to text. Generally, you probably won’t have any “unlimited” texting on such a plan like you might be used to at home. And, at 50 cents a pop – a typical charge – this can add up quickly.
Some ships even feature internet cafés where guests can use computers to surf the web. Although this may be less expensive than ship-wide Wi-Fi, there may still be fees involved, and service may be spotty during busy times. Most of the time, the onboard cable connection capabilities may too slow to support videos and VoIP.